Multiple Award Winning Travel Agency
We started life as a brand spanking new company back in January 2008.
Our aim was always very simple – to grow homeworking UK wide travel business where the customer is always our number one priority “no if, no buts”, simply putting our customer’s at the very heart of everything that we do. In those early days we began by recruiting like-minded, passionate travel experts who shared our simple vision
“To build a profitable travel business that delights customers and truly values its people”
We are pleased to say that our vision statement continues to serve us well. As a multiple award winning and independent travel business we have access to a vast number of very different, high quality and value for money products. As part of the Hays Independence Group we are able to trade with quite literally hundreds of different tour operators and travel suppliers. For us it’s all about taking the time to match the right products with the right customer enquiry. Holidays and travel arrangements vary from straight-forward to highly complex and, with the wide range of expertise in our business (from cruise experts and adventurers, to sun lovers and adrenaline junkies) we call upon each other to ensure the holiday recommendations that we make are wisely sourced.
Our Head Office is based in Ramsbottom, Lancashire where we have a retail office / call centre and a separate administrative office. We are passionate about team work and we do all we can to keep every member of the team up to date with developments that affect both our business and the industry as a whole. From closed groups on social media, weekly newsletters and conference calls plus training opportunities aplenty, we really do have everything in place to support our growing network of over seventy Business Associates.
From the date, accommodation type, method/s of travel, excursions and, even down to budget, we do our absolute best to interpret the customers needs into holiday choices that fit the bill.
Before a customer travels it’s our job to contact their accommodation to tell them more about our customers’ needs, letting them know about any special celebrations whilst they are away or highlighting any big or small details so we can try and add little touches that will make that holiday live long in our customers memory.
As a business we do everything we possibly can to stand out from the crowd. We work with integrity and passion to deliver exciting and creative travel solutions for the widest possible range of holidays.
We love our customers and, just as importantly we value the suppliers that we work with on a regular basis. Our supplier relationships allow us to deliver exceptional levels of customer service to complement amazing products and holiday / travel services.
We value our relationships with customers and this simple system means just one point of contact throughout - no speaking to different departments to get things done – one point of contact, there for when the customer needs to get in touch.
The generous commission package on offer to Business Associates means that you can earn commission levels of up to 80% plus other incentives. Your earning potential is uncapped and we do our best to ensure you reap the benefits.
We are committed to recruiting a handful of great new associates each year. For us it isn’t all about numbers, it’s about getting the right “fit” – a new associate that complements the existing team and shares our passion for delivering amazing customer service and exciting holiday options. We recruit new team members for longevity.
Our joining fee is modest and refundable if you achieve a specified level of sales in year one. We offer generous rates of commission structured in such a way that you can start earning an income from the day you make your booking. You also earn the full value of any staff incentives that our suppliers offer.
Even though we are a homebased travel business there are lots of opportunities to meet up with other team members. From our annual overseas conference (a chance each year to reflect on achievements plans for the year ahead and an opportunity to recognise excellence at our annual Gala Dinner) to our Christmas meetings. From supplier training opportunities to our informal and fun Chit Chat meetings it’s up to you how involved you want to be but in our business you don’t need to worry about being lonely or isolated (unless that is just the way you like it!)
There are educational opportunities each year and various invitations for trade events, which offer you the opportunity to experience to networking with suppliers and industry peers alike.
There is a monthly charge, which contributes towards the central costs including things like postage and licences.
We provide you with the technology and stationery that you need to get started. Your induction will be planned for a date that suits you and we will come to your home to make sure everything works how it should!
The process for joining our business is simple. An initial telephone catch up will talk you through how our business works and provides us with the opportunity to get to know you a little better. If we mutually agree that it is worth progressing with your application we will send you an introductory letter and the relevant application forms. We will then try and organise a face to face meeting which will allow us both to make sure we are the right business for you and, once the decision is made the process to get you started on an agreed date will take between 14 – 28 days.
To get an honest opinion about just what it’s like to work as part of the team we thought you might like to hear what they think
“I feel part of a big family where everyone looks after your interests, and helps when you have difficult situations without making you feel inadequate and stupid. 100% support and back up from all of the team starting from the top. You are never alone and never left to deal with something, help available 24/7. It’s fun and you have freedom to run your own business. Hard work is recognised and never ignored”
“After being out of the Travel Industry in the UK for over 10 years and having two small children I wondered what I could do!? I explore the option of going part time at my local Travel Agents but having been an Area Manager and a Head of Operations for two large travel companies I really didn't want to go right back to where I started over 20 years ago and there was no flexibility with having two small children. I explored setting up my own business as a homeworker and contacted several different companies who were not for me...too mainly rules on when you needed to work, for how long etc...! The difference with Designer Travel is it’s like a family...the people are amazing and they truly do care! I can highly recommend and I have brought three other homeworkers on-board since I joined”
“Having worked with Designer Travel for over 5 years I can honestly say it’s the best decision I have ever made. Unlike other homeworking businesses you are paid as you make the booking and the commission amount is one of the best out there. More importantly team work - with 2 amazing directors and a very supportive team of wonderful individuals, you are working from home but with excellent communication as a whole you never feel alone. One overseas conference and normally 1 'fam' trip per year are just 2 of the extras received from Designer Travel”
“I have always been passionate about travel having worked in the Holiday and Cruise Travel business for over 25 years. I have chosen to work with Designer Travel who are a modern go-ahead company who share the same passion for travel and good old-fashioned first class customer service as I do. They are strongly independent, run by two very professional owner Directors Karen Pocock & Amanda Matthews, who are always on hand to give advice and encouragement allowing their Business Associates to run their business at their own pace”
“Being a Designer travel associate is amazing! It gives me the tools I need to genuinely do the best job possible for my customers. Whilst also giving me total flexibility to be there for my young family whilst doing a job that I love. The Designer team are fantastic and even though I work from home I never feel alone, There is always someone available if I need any help”
“I love being a Designer Travel Associate because of the huge amount of support available daily from the entire team as well as our two fabulous directors. I enjoy meeting up with the team throughout the year and our annual conference abroad is always a lot of fun. Working from home as an associate is fantastic for me as I can easily fit my work in around being a mum”
You can click on this link which
will take you to an enquiry form where you can tell us a little more about yourself.
Or, you can contact us by telephone using any of the telephone numbers below:
Karen Pocock – 07753 929989
Amanda Matthews – 07753 929930
Nicky Mead - 07801 552014